Delete Obsolete Cases

Follow the steps below to create an Executable for running a batch job to delete obsolete Cases.

• Naviage to the "Current => Current" Direction where both the source and target Connections are the current org.
• Click "New Executable", and set the following details:
  • Source Object API Name: Case
  • Target Object API Name: Case
  • Source Matching Field: Id
  • Target Matching Field: Id
  • Action: Delete
  • Name: Delete Obsolete Cases
• Navigate to the "Retrieve" step, update the SOQL query to filter and preview the source data:
  SELECT CaseNumber, Subject, Type, Priority, Origin, CreatedDate, Account.Name, Contact.Name FROM Case WHERE CreatedDate = LAST_YEAR AND IsClosed = TRUE ORDER BY CreatedDate ASC NULLS LAST
• Click "Execute Batch" to execute the batch job on-demand.
• Click any Batch Execution to view the execution log and verify the results.